RETURNS

We hope that you love your new purchase.  But, should you wish to return / exchange an order you must notify us within 7 days of receiving the order by email: boandbeaubaby@gmail.com quoting your name and order number.  

Your item should be returned to us within 30 days of receiving the order, ensuring the item is posted back in appropriate packaging to ensure the items aren't damaged in transit.  We strongly advise that you use a signed for postal service to return the item as we are unable to refund for any orders which get lost in the post, so please keep proof of the posting documents.  Unfortunately, we don’t offer free returns. 

Once the item has been received by us, we will exchange and / or refund the original payment debit /credit card for the sum paid.  

When requesting an exchange, we can only hold the requested item for 30 days to allow for us to receive your return.

We reserve the right to refuse an exchange or return if we believe the items have been worn and / or are in unsalable condition.

The returns address will be sent in our confirmation email.